Basecamp is one of the leading online project management systems, and one we use here at Border7. Having a system that manages and organizes all projects into one place is very important, not only for myself as a Project Coordinator, but also for our clients. In this article, I am going to go over a few things that make Basecamp easy on our lives, and on our clients.
- Communication. A key factor when creating and working on a client’s website is communication. Sometimes a client can tell us what they envision, we then create a design from their ideas and it might be far from what they had pictured. We must take what a client tells us and interpret that visually – in doing so, we typically ask our clients to provide examples of sites they like, and what they don’t like. We then use Basecamp to post mood-boards and mockups, which then our clients can directly respond to with feedback. Also, Basecamp allows for as many people assigned onto a project as you can think of. Basecamp offers the means of creating message threads, and within those threads the ability to respond keeping an archive all in one place.
- Search functionality. Imagine a project in Basecamp with multiple message threads, 50 posts within one thread, to-do’s and anything you can think of, and all you are looking for is login information for that client’s Volusion or BigCommerce store. Sounds like a giant headache to be searching through tons of messages for that information! Within Basecamp, there is a search functionality box in which you have the ability to search within each individual project or you can search all projects for keywords.
- To-do’s & time logs. Creating a task list is important for us here at Border7 to keep track of projects. We like to create to-do lists for our designers and support technicians to make sure we dot every I and cross every T when it comes to a project. Our team can then see lists assigned to them to see what is on their plate for that day. We can also track time spent on each project in Basecamp. This allows me to keep track and make sure work flow is being monitored, especially when a client purchases a maintenance plan.